Last Updated: June 10, 2025 | Version 1.1

Quick Summary

At Clarity Flight Logistics, your privacy is non-negotiable. We collect only the Personal Data necessary to coordinate your travel—such as your name, flight details, or payment information—and never more than we need. Your data is protected using enterprise-grade security, shared only with vetted partners essential to delivering our services, and never sold.

You remain in full control. You can access, correct, or delete your data at any time, and manage your privacy settings using our consent tools.

This Privacy Policy explains what we collect, why we collect it, how we protect it, and how you can exercise your rights under global privacy laws.

Questions or requests?
Visit clarityflightlogistics.com/contact or email us at admin@clarityflightlogistics.com.

Introduction

Welcome aboard Clarity Flight Logistics—your trusted partner in global aviation coordination. We take your privacy as seriously as we take your flight plan. This Privacy Policy explains how we collect, use, safeguard, and share your Personal Data when you interact with our website, mobile apps, or aviation support services (collectively, the “Services”). It also outlines your rights under international data protection laws.

We comply with leading privacy frameworks across the globe, including:

  • Europe: General Data Protection Regulation (GDPR), UK GDPR
  • United States: California Privacy Rights Act (CPRA) and privacy laws in CO, CT, DE, IA, MT, NE, NV, NH, NJ, OR, TX, UT, and VA
  • Brazil: Lei Geral de Proteção de Dados (LGPD)
  • Canada: PIPEDA and Quebec’s Law 25
  • South Africa: Protection of Personal Information Act (POPIA)
  • Australia: Privacy Act 1988
  • Additional Jurisdictions: Jersey, Guernsey, Germany, Austria, Belgium, Spain

Need this policy in another format—like audio, large print, or screen-reader friendly?
Visit clarityflightlogistics.com/accessibility (WCAG 2.1 compliant) or email us at admin@clarityflightlogistics.com for support.

Who We Are

Clarity Flight Logistics, LLC is a Houston-based aviation operations firm headquartered in the iconic Williams Tower, 2800 Post Oak Blvd, 56th Floor, Houston, TX 77056, USA. We specialize in global aviation coordination for private and corporate operators—delivering secure, tech-forward support for everything from international flight planning and permit acquisition to customs, fuel logistics, and vendor engagement.

We’re built to keep your missions moving, your data protected, and your team supported—anywhere in the world.

Learn more about our story, values, and leadership at
clarityflightlogistics.com/about

Have a privacy concern?
Contact our Privacy Team or designated Data Protection Officer (DPO):
admin@clarityflightlogistics.com
+1 (281) 699-3999

Key Terms

To keep things clear, here’s what we mean when we say:

Subprocessor: A third-party partner we contract to handle Personal Data on our behalf—always under strict data protection agreements that meet global privacy laws.

Personal Data: Any information that can identify you directly or indirectly—like your name, email, passport number, flight itinerary, or IP address.

Services: Everything we offer, including our website (www.clarityflightlogistics.com), mobile apps, upcoming Client Portal, and aviation coordination tasks like trip planning, permit handling, fuel arrangements, and customs support.

Data We Collect

We collect only the data needed to coordinate your flights safely and efficiently—nothing more. Here’s what we gather, why it matters, and how long we keep it:

Data TypeExamplesWhy We Need ItHow Long We Keep It
IdentifiersName, email, phoneTo verify identity, communicate, plan tripsUntil you request deletion or 24 months idle
Travel DataItineraries, passports, flight schedulesTo plan flights and meet legal requirementsAs required by law or until deletion
Payment DataBilling address, card infoTo process secure paymentsPer PCI-DSS and applicable laws
Technical DataIP address, browser type, cookiesTo run the website and improve performance12 months (analytics), session (cookies)
App DataGeolocation (with consent), crash logsTo personalize and optimize the app30 days after uninstall or inactivity
Sensitive DataBiometrics, login credentialsTo meet regulations (always encrypted)As required by law or until deletion
Client Portal (Planned)Username, preferencesTo manage secure account accessUntil you delete it or 24 months idle

Sources: We collect data from you directly or from trusted aviation partners and authorities. If a partner collects your info, their privacy policy applies.

Required vs. Optional: Some data (like your name or travel details) is essential. Others (like geolocation or cookies) are optional and require your consent.

No Automated Profiling: We do not use automated decision-making that affects your rights without your explicit permission.

U.S. Residents: You can request access, corrections, or deletion at
👉 clarityflightlogistics.com/privacy-request-form

Coming Soon: A visual data flow map at clarityflightlogistics.com/faq to show how your information moves through our system.

We use your Personal Data with care, purpose, and transparency—to deliver smooth service and meet legal obligations. Here’s how we apply it:

1. Run Our Services

We use your data to:

  • Book flights and manage itineraries
  • Coordinate customs and permits
  • Handle secure payments

2. Communicate With You

  • Answer questions, confirm bookings, and provide updates
  • Send optional alerts or marketing only with your consent

3. Comply With Legal Obligations

  • Meet aviation, tax, and international compliance rules (e.g., FAA, ICAO, GDPR, CPRA)

4. Improve Your Experience

  • Analyze how you use our website or app (only with your permission)
  • Enhance features, fix bugs, and streamline usability

5. Keep Things Secure

  • Prevent fraud
  • Maintain system integrity
  • Enforce access protections

Legal Grounds for Processing (GDPR / UK GDPR)

We only process your data when there’s a lawful basis:

  • Contractual Necessity: To deliver services you’ve requested
  • Consent: For analytics, geolocation, or marketing communications
  • Legal Obligation: To meet regulatory or tax requirements

Your Consent & Choices

You’re in control. We only use non-essential data—like analytics or personalization tools—when you say yes.

Consent Rules by Region

  • Strict Opt-In Required: EU, UK, Canada (including Quebec), Brazil, South Africa, and U.S. states with privacy laws (e.g., CA, TX, VA)—no tracking until you opt in
  • Implied Consent: In other regions, essential cookies load by default; optional tracking still needs your approval

Browser Signals

We honor recognized privacy signals like Do Not Track (DNT) and Global Privacy Control (GPC) where legally required—non-essential cookies will stay off.

Types of Cookies

  • Essential: Required to run the site (e.g., login, security). Consent not needed.
  • Optional: Used for analytics, personalization, or social media plug-ins. Consent is required.

Manage Your Preferences

Withdrawing Consent

You can update or withdraw your consent anytime at the link above. It won’t affect essential services. Changes take effect within 5–7 business days.

We log all consent records for compliance and will confirm updates via email upon request.

Cookies & Tracking

We use cookies and similar technologies to keep our website running smoothly and to make your experience better. You’re always in control of non-essential cookies—thanks to our Complianz-powered consent platform.

Types of Cookies We Use

  • Functional: Required to operate the site (e.g., wordpress_test_cookie, Google reCAPTCHA).
    ✅ Consent not needed.
  • Statistics: Help us understand how you use our site (e.g., Google Analytics _ga).
    ✅ Consent required.
  • Preferences (Planned): Enable optional features like interactive maps.
    ✅ Consent required.
  • Marketing (Planned): Support social media sharing and outreach (e.g., Facebook plug-ins).
    ✅ Consent required.

Your Controls

We honor your choices, including Do Not Track and Global Privacy Control signals where applicable.

Third-Party Partners

To run our operations smoothly, we work with a select group of trusted partners. Every partner is bound by strict data protection agreements that meet global privacy standards.

Currently Active

  • Google Fonts: Fully self-hosted—no data sent to Google.
  • Google Analytics: Gathers anonymized usage data—only with your consent.

Planned Integrations

  • Google reCAPTCHA: Helps block spam on forms—no consent required (used for security).
  • Google Maps: Adds location services—consent required.
  • Social Media Plug-ins: Enables sharing via platforms like Facebook and Twitter—consent required.
  • Mailchimp: Used for future newsletters—consent required.

Subprocessors

We keep a public list of subprocessors at
clarityflightlogistics.com/about/subprocessors
Or request a copy via admin@clarityflightlogistics.com—we reply within 5 business days.

Heads-Up

If you interact with embedded third-party content (like YouTube or social media posts), their own privacy policies apply.

✅ We never sell your data. Ever.

How Long We Keep Data

We only keep Personal Data for as long as it’s needed—to deliver services, meet legal requirements, or improve operations. Here’s the breakdown:

Data TypeRetention Period
Client AccountsUntil you request deletion, or after 24 months of inactivity (no logins or bookings).
Contact FormsAutomatically deleted 105 days after submission.
Analytics DataRetained for 12 months, only with your consent.
Legal RecordsKept as long as required under FAA, ICAO, or tax laws.
App DataDeleted 30 days after you uninstall or stop using the app.
Anonymized DataMay be kept indefinitely for statistical or operational insights.

Deletion Requests

You can request deletion at any time. We verify your identity and confirm via email—requests are completed within 30 days.

✅ No surprises. No indefinite storage. No data sales.

Your Privacy Rights

You have full control over your Personal Data. Depending on your location, you may:

  • Access – See what data we hold about you
  • Correct – Fix errors or outdated info
  • Delete – Request removal of your data (subject to legal exceptions)
  • Portability – Receive a copy of your data in a structured format
  • Restrict – Ask us to pause processing (e.g., during a dispute)
  • Opt Out – Say no to optional sharing (we don’t share for ads)
  • Appeal – Disagree with a decision? You can challenge it.

How to Make a Request

Submit a request any time via:

What to Expect

  • Verification – We confirm it’s really you (e.g., email match or login check). If we can’t, we’ll let you know within 10 days.
  • Timeline – Requests are completed within 30 days. For CPRA, it may extend to 45 + 45 days, with notice.
  • Appeals – Disagree with our response? Email us within 45 days. We’ll reply within 45 days. You may escalate to regulators (e.g., CPPA, EU DPA).
  • No Penalty – Exercising your rights won’t impact the quality of service you receive.

🛡️ Your rights fly with you. We’re here to help enforce them—clearly and quickly.

Data Security & Transfers

Your personal data is handled with the same discipline we bring to aviation logistics: secure, compliant, and monitored.

Data Protection Measures

  • Encryption: All personal data is protected using AES-256 encryption during transmission and at rest.
  • Hosting: Data is stored on U.S.-based Amazon Web Services (AWS) infrastructure, certified under ISO 27001, SOC 2, and other recognized security frameworks.
  • Access Controls: Access is restricted using multi-factor authentication (MFA), role-based permissions, and audited activity logs.

International Data Transfers

  • Legal Safeguards: When transferring data across borders, we rely on Standard Contractual Clauses (SCCs), the UK Addendum, and maintain compliance with GDPR, CPRA, and other applicable regulations.
  • Annual Risk Assessments: We conduct annual transfer impact assessments to ensure ongoing legal and operational compliance.

Mobile Data Handling

  • App Security: Application data is encrypted on-device, deleted upon uninstallation, and automatically purged from servers after 30 days of inactivity.

Security Audits

  • Independent Reviews: We conduct annual third-party security audits. Executive summaries are available upon request.

To request more information or an audit summary, contact us at admin@clarityflightlogistics.com.

Children’s Privacy

Clarity Flight Logistics does not knowingly collect or process Personal Data from anyone under the age of 18. Our Services—including all apps and portals—are designed for adults and include access controls to block minors.

In compliance with the U.S. Children’s Online Privacy Protection Act (COPPA):

  • If we learn that we’ve collected data from a child under 13 without verified parental consent, we will delete that information within 72 hours.
  • Parents or guardians may contact us to review, correct, or delete their child’s data.

If you believe a minor has accessed our Services or provided information in error, please reach out:

We respond to verified requests promptly and respectfully.

Global Compliance

Clarity Flight Logistics complies with major privacy laws across the globe, including:

  • Europe: GDPR and UK GDPR
  • United States: CPRA and state-level laws in CA, TX, VA, and others
  • Brazil: Lei Geral de Proteção de Dados (LGPD)
  • Canada: PIPEDA and Quebec’s Law 25
  • South Africa: POPIA
  • Australia: Privacy Act 1988

We actively monitor and update our practices to meet evolving standards—such as the forthcoming EU AI Act and other emerging frameworks.

Breach Notification
If a data breach occurs, we notify affected users and regulators within 72 hours (as required by GDPR) or per applicable U.S. state or international laws. Notices are issued by email or posted at
https://clarityflightlogistics.com/.

Localized Support
We honor region-specific enforcement processes, including those from Brazil’s ANPD and South Africa’s Information Regulator.

Translations (Coming Soon)
We’re preparing translated versions of this policy—starting with Spanish and Mandarin by Q4 2025—at
https://clarityflightlogistics.com/faq/.

Contact Us

We’re here to help. If you have questions about this Privacy Policy, your data rights, or how we handle your information, reach out anytime:

We aim to respond within 5 business days. If your request is urgent or relates to your privacy rights, please indicate that in your subject line or message for priority handling.

Policy Updates & Feedback

Governing Law: This Privacy Policy is governed by the laws of the State of Texas. Disputes will be resolved through binding arbitration via the American Arbitration Association (AAA) in Houston. This does not limit your right to file complaints with regional or national privacy regulators.

Policy Reviews & Changes: We review this policy at least once per year. Any updates will be published at clarityflightlogistics.com within seven (7) days of adoption. The “Last Updated” date will always reflect the most recent version.

Staff Training: All employees with access to Personal Data complete annual privacy and security training to ensure compliance with global data protection laws.

Feedback Welcome: Have suggestions? We value your input. Email us at admin@clarityflightlogistics.com.

Need a Different Format?
Accessible versions (e.g., large print, screen-reader friendly, or audio) are available at clarityflightlogistics.com/accessibility.

Change Log

Last Updated: June 10, 2025
Version: 1.1

What’s New in Version 1.1:

  • Consolidated Content: Removed duplicate sections and streamlined structure for clarity and readability.
  • Updated Terminology: Simplified key terms and refined tone to balance legal accuracy with user-friendliness.
  • Expanded Compliance Coverage: Aligned with CPRA, GDPR, LGPD, PIPEDA, POPIA, and updated state-level U.S. privacy laws.
  • Planned Features Noted: Added placeholders for the upcoming Client Portal, multilingual support (Spanish & Mandarin), and a visual data flow map.
  • Cookies & Tracking: Combined regional cookie notices into one universal, consent-driven policy.
  • Accessibility Enhancements: Confirmed WCAG 2.1 compliance and added resources for alternative formats.
  • User Empowerment: Expanded details on data rights, consent controls, and withdrawal timelines.
  • CMS/UX Guidance: Suggested persistent consent widgets, privacy preference tools, and interactive dashboards.

For prior versions, visit our Privacy Policy Version History.